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Process Mining for Dummies

Dieser Inhalt wurde von Celonis Deutschland GmbH veröffentlicht

Your enterprise exists to bring to the world a specific menu of products or services. Your ability to do that successfully depends on how well you execute all of the various processes required to connect with your customers, get them to order what you’re selling, create that product or service, deliver it, send out the invoice, and collect the payment. Those core processes, plus countless more.

What makes it even more complicated is the fact that many of these processes take place inside multiple computer applications, operated by employees in numerous departments. How can you really know whether your complicated processes are as good as they need to be? Even if you’re aware of some pain in the process, how do you diagnose and treat it?

Process mining is an increasingly powerful answer to that question. As its name implies, it’s all about digging for something of value  the data that can lead to the solutions you need to succeed.

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